EU, EEA and UK contacts
The short version
- Retaz is a United States company with no office in the European Union. EU, EEA and UK law asks us to name a representative there and to tell you how to reach us. This page does both.
- To reach Retaz, email [email protected]. A person reads it. You can write in English or Spanish.
- Our representative in the EU, the EEA and the UK is DataRep. It deals with authorities and with requests about the law. For questions about your account, your playlists or your membership, write to us.
1. Reaching Retaz
Our single point of contact under Articles 11 and 12 of the Digital Services Act is [email protected]. Member State authorities, the European Commission, the European Board for Digital Services and everyone who uses Retaz can use it. You can write in English or Spanish.
Inside the app you can report a playlist, profile, comment or direct message with the Report option. For safety reports you can also write to [email protected].
2. Our legal representative under the Digital Services Act
From October 2, 2026, our legal representative in the European Union under Article 13 of the Digital Services Act (Regulation (EU) 2022/2065) is Data Protection Representative Limited, trading as DataRep, a company registered in Ireland (number 616588).
| Name | Data Protection Representative Limited, trading as DataRep |
|---|---|
| [email protected] (write "Retaz LLC" in the subject line) | |
| Web form | www.datarep.com/data-request |
| Post | DataRep, Calle de Manzanares 4, Madrid, 28005, Spain |
| Telephone | +353 (1) 919 8899 (DataRep may ask you to follow up by email) |
When you write by post, address the letter to DataRep, not to Retaz LLC, or it may not reach DataRep. Say clearly that your message is about Retaz LLC.
3. Our representative for data protection (GDPR and UK GDPR)
From October 2, 2026, DataRep is also our representative under Article 27 of the GDPR in the EU and the EEA, and under the UK GDPR in the United Kingdom. If you live in the EU, the EEA or the UK, you can write to DataRep to use your data rights or to raise a data protection question about Retaz. You can also write to us at [email protected]. Our Privacy Policy explains your rights.
| [email protected] (write "Retaz LLC" in the subject line) | |
| Web form | www.datarep.com/data-request |
| Post | The address for your country in the table below, addressed to DataRep |
Retaz may ask you to prove who you are before it shares any personal data with you.
4. DataRep's addresses by country
Post your request to the address for your country, and address it to DataRep, not to Retaz LLC.
| Country | Address |
|---|---|
| Austria | DataRep, City Tower, Brückenkopfgasse 1/6. Stock, Graz, 8020, Austria |
| Belgium | DataRep, Rue des Colonies 11, Brussels, 1000 |
| Bulgaria | DataRep, 25 Vitosha blvd. Fl. 2, office 4, 1000, Sofia, Bulgaria |
| Croatia | DataRep, Ground & 9th Floor, Hoto Tower, Savska cesta 32, Zagreb, 10000, Croatia |
| Cyprus | DataRep, Victory House, 205 Archbishop Makarios Avenue, Limassol, 3030, Cyprus |
| Czech Republic | DataRep, Platan Office, 28. Října 205/45, Floor 3&4, Ostrava, 70200, Czech Republic |
| Denmark | DataRep, Lautruphøj 1-3, Ballerup, 2750, Denmark |
| Estonia | DataRep, 2nd Floor, Tornimae 5, Tallinn, 10145, Estonia |
| Finland | DataRep, Luna House, 5.krs, Mannerheimintie 12 B, Helsinki, 00100, Finland |
| France | DataRep, 72 rue de Lessard, Rouen, 76100, France |
| Germany | DataRep, 3rd and 4th floor, Altmarkt 10 B/D, Dresden, 01067, Germany |
| Greece | DataRep, Ippodamias Sq. 8, 4th floor, Piraeus, Attica, Greece |
| Hungary | DataRep, 1054 Honved street, 8 1/2, Budapest, Hungary |
| Iceland | DataRep, Laugavegur 13, 101 Reykjavik, Iceland |
| Ireland | DataRep, 77 Camden Street Lower, Dublin, D02 XE80, Ireland |
| Italy | DataRep, Viale Giorgio Ribotta 11, Piano 1, Rome, Lazio, 00144, Italy |
| Latvia | DataRep, 4th & 5th floors, 14 Terbatas Street, Riga, LV-1011, Latvia |
| Liechtenstein | DataRep, City Tower, Brückenkopfgasse 1/6. Stock, Graz, 8020, Austria |
| Lithuania | DataRep, 44A Gedimino Avenue, 01110 Vilnius, Lithuania |
| Luxembourg | DataRep, BPM 335368, Banzelt 4 A, 6921, Roodt-sur-Syre, Luxembourg |
| Malta | DataRep, Tower Business Centre, 2nd floor, Tower Street, Swatar, BKR4013, Malta |
| Netherlands | DataRep, De Nieuwe Erven 3 Unit - 15162, 5431 NV Cuijk, Netherlands |
| Norway | DataRep, C.J. Hambros Plass 2c, Oslo, 0164, Norway |
| Poland | DataRep, Budynek Fronton ul Kamienna 21, Krakow, 31-403, Poland |
| Portugal | DataRep, Torre de Monsanto, Rua Afonso Praça 30, 7th floor, Algès, Lisbon, 1495-061, Portugal |
| Romania | DataRep, 15 Piaţa Charles de Gaulle, nr. 1-T, Bucureşti, Sectorul 1, 011857, Romania |
| Slovakia | DataRep, Apollo Business Centre II, Block E / 9th floor, 4D Prievozska, Bratislava, 821 09, Slovakia |
| Slovenia | DataRep, Trg. Republike 3, Floor 3, Ljubljana, 1000, Slovenia |
| Spain | DataRep, Calle de Manzanares 4, Madrid, 28005, Spain |
| Sweden | DataRep, S:t Johannesgatan 2, 4th floor, Malmo, SE - 211 46, Sweden |
| United Kingdom | DataRep, 107-111 Fleet Street, London, EC4A 2AB, United Kingdom |
5. Reporting illegal content
Anyone can report content on Retaz, with or without an account. In the app, use Report on a playlist, profile, comment or direct message. Otherwise email [email protected] and include:
- why you think the content is illegal;
- where it is: the link, or the name of the playlist, profile or comment;
- your name and email address (not needed for reports about child sexual abuse); and
- a sentence saying you believe in good faith that your report is accurate and complete.
A person reviews every report. How we review reports is explained in Section 8 of the Privacy Policy and Section 9 of the Terms of Use.